Shipping Policy

Thank you for shopping with Joliane Beauty Store LLC. We are committed to delivering your order accurately, in good condition, and on time.

Shipping Destinations

We ship to the United States, Canada, and internationally to countries within our Rest of World shipping zone.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next available business day.

Delivery Timeframes

Once your order has been processed and shipped, please allow the following estimated delivery times:

• United States: 3–7 business days
• Canada: 3–7 business days
• Rest of World: 3–7 business days (international delivery times may vary by destination)

Delivery timeframes are estimates and not guaranteed. Delays may occur due to carrier issues, customs processing, or circumstances beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address, package weight, and carrier rates. The exact shipping cost will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates. We are not responsible for delays caused by customs clearance.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at jolianebeautystorellc.com within 7 days of the expected delivery date so we can work with you to resolve the issue.

Contact Us

If you have any questions about your shipment, please reach out to our customer support team through our website.